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Privacy Policy

Effective Date: 12/1/2024

Jihan Eley, LCSW  is committed to protecting your privacy and ensuring that your personal and health information is handled in a safe and secure manner. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, https://jihaneley.com or engage in services with our practice.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details (email, phone number, address), and demographic information.
  • Health Information: Information provided during consultations or intake forms, including medical and psychological history.
  • Website Data: Information collected through cookies or other tracking technologies, including IP address, browser type, and browsing behavior.

2. How We Use Your Information

Your information is used for the following purposes:

  • To provide mental health services and treatment.
  • To communicate with you about appointments, billing, or follow-ups.
  • To comply with legal obligations, such as reporting requirements.
  • To improve our website’s functionality and user experience.

3. Sharing of Information

We do not sell or rent your information. We may share your information only in the following circumstances:

  • With other healthcare providers or professionals, with your consent, as part of coordinated care.
  • With billing and payment processing services.
  • When required by law, such as in response to a subpoena, mandatory reporting of abuse, or to prevent harm.

4. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal and health information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

  • Access and request copies of your health information.
  • Request corrections to your records if inaccurate.
  • Request limitations on the use or sharing of your information.
  • File a complaint if you believe your privacy rights have been violated.

6. Cookies and Online Tracking

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect the functionality of the website.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. The effective date will always be noted at the top of this policy.

9. Contact Information

For questions or concerns about this Privacy Policy or your privacy rights, please contact us at info@jihaneley.com